Whitepapers

Everest Group has developed a wealth of outsourcing expertise and information that can help you avoid reinventing the wheel. Our whitepapers, research reports, and articles explore the issues and benefits of outsourcing.

Here’s a sampling – we hope you’ll find them useful.

Leveraging Opportunities from an ERP Implementation to Drive Enterprise Transformation: Over the past five years, companies have spent more than (euros) 20 billion with major ERP software companies. While there have been more than a few highly publicized projects that failed to meet expectations, most organizations persisted with their implementations to capture meaningful benefits surrounding overall cost savings. Marvin Newell addresses the ingredients needed to support transformation in this whitepaper.

Sole Source Outsourcing - Ensuring a Successful Outcome: Five factors determine the success of a sole source outsourcing. Everest's Peter Bendor-Samuel, Todd Furniss, and Eric Simonson describe how a carefully designed sole source can streamline contract signing, realize benefits faster, and build a stronger relationship.

What Buyers Need to Know about Accounting for Outsourcing Implementation Costs: This paper offers an overview cost accounting considerations in IT outsourcing due to recent changes in accounting principles that may impact the way in which buyers of the outsourcing services account for outsourcing costs.

Why Life-Sciences Companies Need to Change How They Outsource to Create Greater Value: Despite all of the industry hoopla regarding the growth of life-sciences outsourcing, only a small set of life-sciences organizations truly engage in outsourcing. Traditionally, these companies adopted a contracting model for staff augmentation for their clinical drug testing. Read why they must adopt an outsourcing model to create value.

Research 

Procurement Outsourcing (PO) Market Definition Update: Download key insights and preview deck. – March 2008

2008 Spending on IT Services – New Paradigm, or Continuous Denial?: Download key insights and preview deck. – February 2008

Trends in Offshore Contact Center Services Market: Download key insights and preview deck. – February 2008

Global HRO Supplier Landscape: Download key insights and preview deck. – December 2007

Outsourcing Order-to-Cash (O2C) and Procure-To-Pay (P2P) – Opportunity to Create Business Impact: Download key insights and preview deck. – December 2007

Future of the Captive Sourcing Model – Ensuring Success Against Rising Challenges: Download key insights and preview deck. – November 2007