Capabilities

We help by first understanding the business problem our client is trying to solve. Each organization is increasingly presented with a host of delivery options, but every option is not for every client or for every situation. We help clients align their delivery approach with their strategic objectives, and today’s environment provides buyers with a wide range of options that include business process reengineering,  moving work to low cost locations, consolidation initiatives, technology implementations, insourcing, outsourcing, creating centers of excellence, and many others. We help you think through the best approach for you. If you are a manufacturer and you find that your clients have moved to Asia, how will you support manufacturing operations? Will you use your capital and management attention? As a financial services institution facing industry consolidation and slow growth in core markets, how will you handle the explosion of regulations and increased operating costs. Our services include consulting, stakeholder management, prioritization schemes, pricing analysis, risk analysis, risk mitigation, research analytics, benchmarking, industry data, and where appropriate, identification of suitable suppliers, and retain organization design.

Planning

Our detailed business plans provide “go, no go” solutions, financial modeling and determination of the best way to deliver the in scope services through alternative scenario analysis. For instance, we'll consider the pros and cons of using internal resources, external resources, a captive subsidiary where costs are lower, a shared services center, outsourcing or a combination. Other services include analytic industry data, supplier identification, and location optimization.

Execution

The development of implementation plans is a joint effort. It starts with you and Everest working to link your delivery objectives to the strategic objectives we identified in the business planning phase... From there, we will work together to develop a solution that optimizes the delivery approach. The delivery approach will vary widely from client to client, and the advice we can provide is unique because of the broad range of our capabilities and experiences. Our services include service delivery optimization, change management, location consolidation/optimization, captive implementation, assistance with sourcing transactions, governance, and retained organization design.

Negotiation

Many solutions require the services of outsourcers or other third- parties. Our interest-based negotiation tactics help us achieve the best results for our clients while setting the stage for a multiyear relationship. This approach also reduces time to contract by minimizing contention over minor topics. Buyers can also count on us for advice on whether or not to engage in parallel-track negotiations to minimize backsliding as agreements in principle are finalized into contracts.

Post Implementation and Continuous Improvement

Serving our clients from sourcing strategy all the way through implementation and ongoing monitoring is critical. Most issues that cause a change in the delivery model to fail can be traced back to missed expectations during the transition. We work to ensure that we deliver value and to make certain our client is not overwhelmed by change management issues.